What I know about football as a sport could be written on the back of a small postage stamp but I do take a passing interest in the business side. However, over the last few days it has been impossible to ignore the news in relation to the on pitch actions of Liverpool player Louis […]
When visiting offices with car parks there is often an indication of the importance of visitors (very often customer) by where reserved spaces are for them. Nearly everywhere I have been recently has had the visitor spaces nearest the door, indicating that the organisation sees visitors as important and wants to make it easy for […]
Another organisation has had its corporate reputation hit today, this time by something which should and could have been easily avoided. TalkTalk have been fined £750,000 by Ofcom for making an excessive number of abandoned and silent calls. This is about the calls we have almost all received – the phone rings but there is […]
