Cookie Policy

What are cookies and how do we use them?

This policy is split into three sections:

1. What are cookies and tracking technologies?
2. The cookies and tracking technologies we use now and how to delete them
3. Our classification of cookies

1. What are cookies and tracking technologies?

Where we talk about cookies on our websites, we mean cookies and flash cookies.

What is a cookie?

A cookie is a text file containing a small amount of data which is downloaded to your computer when you visit a website or see adverts pertaining to that website elsewhere on the internet.  The vast majority of websites use cookies and tracking technologies.  Cookies are useful because they help us arrange the content and layout of our websites and recognise those computers that have been to our websites before. They allow us to remember your preference settings and play an important role in helping us to enhance the usability and performance of our websites and your experience using them.  Some cookies are also essential to enable you to move around our website and use its features. They also help us to identify which of our articles are the most popular and the types of journey visitors have to our websites.

What is a Flash cookie?  

This is a type of cookie which is collected via Adobe Flash media player – a piece of software which you probably have on your computer to help you watch online videos and listen to podcasts.

Have a look at Adobe’s website if you want to control Flash cookies on your computer. If you use the Firefox browser you can also get an add-on to detect and delete Flash cookies.

2. The cookies and tracking technologies we use now and how to delete them

When you access our websites you will receive a message advising you that we have placed some cookies on your computer.  This was necessary in order to display the website page to you.  If you continue to use our websites, further cookies will be placed on your computer to maximise your experience on our websites and to help us understand how we can improve them.

If you don’t want us to place cookies on your computer then there are a number of ways you can opt out – setting your browser either to reject all cookies, to only allow “trusted” sites to set them, or to accept only those cookies from those websites which you are currently on.

Please remember – if you do delete all your cookies, some features of our website will not work and your experience on our website may be affected.

We like the website www.aboutcookies.org. Not only does it have the recipe for ‘the world’s finest cookies’, it also gives you detailed step by step guidance on how to control and delete cookies depending on your browser type. You can then adjust your browser settings to your preferred level of protection..

3. Our classification of cookies

We have reviewed all the cookies we use and have divided them into four categories:

Strictly Necessary
Performance
Functionality
Advertising or tracking

Strictly Necessary

These cookies are essential to enable you to move you around the website and use its features, such as accessing secure areas of the website.  Without these cookies, our website won’t work properly.

Performance

These cookies collect information about how you use our website, for instance, which pages you go to most often and if you get error messages from those pages.  We only use these cookies to improve how our website works.

Functionality

These cookies allow us to remember the choices you make and provide enhanced, more personal features.  They may also be used to provide services you have requested such as watching a video or commenting on a blog.  

Advertising or Tracking Cookies

We do not accept advertising currently from any other company on our website.  We do however advertise our own products and services on our website and you may see adverts for us elsewhere on the internet.  The cookies we use to present you with adverts may be based on the content you visit the most on our websites, so we can let you know about what we think you will be interested in.  The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert. We also include links to social networks like Facebook who may subsequently use information about your visit to target advertising to you on their websites.